Design and Construction of Tenant Establishment Permit Based on Google Sites at A.P.T. Pranoto Samarinda Airport

Ni Luh Silvia Sulistyawati; Dwiyanto; Fahrur Rozi; Dewi Ratna Sari

doi:10.20823/g6v4b907

Authors

Ni Luh Silvia Sulistyawati Politeknik Penerbangan Surabaya Author
Dwiyanto Politeknik Penerbangan Surabaya Author
Fahrur Rozi Politeknik Penerbangan Surabaya Author
Dewi Ratna Sari Politeknik Penerbangan Surabaya Author

DOI:

https://doi.org/10.20823/g6v4b907

Keywords:

Digital Tenant Licensing, ADDIE Model, Smart Airport

Abstract

The tenant licensing system at A.P.T. Pranoto Airport in Samarinda was previously done manually, causing the process to be slow, inefficient, and prone to administrative errors. This study aims to design and develop a digital tenant licensing system using the Google Sites platform. It is an applied research study using the ADDIE model with a research and development (R&D) approach, which includes the stages of needs analysis, design, development, implementation, and evaluation. The developed system enables prospective tenants to register online by filling out digital forms, uploading required documents, and accessing comprehensive procedural information. Testing results indicate that the website functions well, with positive feedback received from users, airport managers, and IT experts regarding ease of use, appearance, and process effectiveness. The system successfully improves administrative efficiency and provides a modern alternative for tenant licensing services in the aviation sector. This research suggests that digitalizing public services in the aviation sector can accelerate the transformation toward the concept of a smart airport.

Author Biographies

Ni Luh Silvia Sulistyawati, Politeknik Penerbangan Surabaya

Earned a diploma in Air Transportation Management from Surabaya Civil Aviation Polytechnic. I had the opportunity to complete two internships. I obtained several licences and competency certificates related to my programme of study, including Dangerous Goods and Aviation Security licences, as well as competency certificates in AMC, HLO and others.
Dwiyanto, Politeknik Penerbangan Surabaya

Dwiyanto holds a bachelor's degree in engineering and a master's degree in education, and is the third deputy director at the Surabaya Aviation Polytechnic
Fahrur Rozi, Politeknik Penerbangan Surabaya

Fahrur Rozi holds a bachelor's degree (S.T) and a master's degree (M.Sc). He is a lecturer in the D3 Civil Engineering of Airport Study Program at the Surabaya Aviation Polytechnic in Indonesia
Dewi Ratna Sari, Politeknik Penerbangan Surabaya

Dewi Ratna Sari holds a bachelor's degree in economics and a master's degree in business administration, and is a lecturer at the Surabaya Aviation Polytechnic

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